“Customer” is any individual or entity who purchases any Service(s), “Device User” is any individual whose device is enrolled to receive any Service(s), whether such device is owned by the Device User or Customer, and “End User” is any individual who uses the Site or Service(s).
Collection, use and disclosure of information
What Information Do We Collect?
We collect “Personal Information,” which is information that identifies an individual or reasonably can be used to identify an individual. The individuals whose Personal Information we may collect include Customers who are individuals, the IT or other personnel of Customers, Device Users, and End Users. The Personal Information we collect includes:
We also collect “Non-Personal Information,” which is information that does not, and cannot reasonably be used to, identify an individual. The Non-Personal Information we collect includes:
Device serial number
Device manufacturer and model
Device operating system information
Device UD identification number, if applicable
Application analytics and statistics
How Do We Collect Information?
We collect Personal Information when a Customer purchases our Services; when a Customer invites a Device User to register a device for the Services; when a Customer, Device User or other End User enrolls a device with our Services; or when a Customer, Device User or End User interacts with us in another way, including:
Sending us a message, communicating with us, or making a request;
Participating in a contest, promotion, sweepstakes, survey or other promotion through the Site or Services;
Participating in a blog or forum on the Site;
Registering for an account through the Site or Services.
We and our third party service providers may collect Non-Personal Information in a variety of ways, including:
Through your browser: Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system version and Internet browser type and version.
From your device: Information such as your location information (if such feature has been enabled on your device) and device information is provided through our device. Unless combined with Personal Information, this information does not personally identify you.
By aggregating information: Aggregated Personal Information does not personally identify you or any other individual but is information about a group or category relating to the Site or Services. For example, we may group the percentage of Customers which enable certain features of the Services and further group such Customers into industries.
Using pixel tags, web beacons, clear GIFs or other similar technologies: These may be used in connection with some Site pages and HTML-formatted email messages to, among other things, track the actions of Site users and email recipients, measure the success of our marketing campaigns and compile statistics about Site usage and response rates.
How Do We Use and Disclose Personal Information?
We may use Personal Information:
to respond to your inquiries and fulfill your requests.
to send you important information regarding the Site and Services, changes to our terms, conditions, and policies and/or other administrative information.
to complete and fulfill your purchase of Services, for example, to process your payments, activate subscriptions to the Services, and provide you with related customer service.
to allow you to participate in sweepstakes, contests and similar promotions and to administer these activities. Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information, so we suggest that read these rules carefully.
for our business purposes, such as data analysis, audits, developing new products, enhancing our Site, improving our Services, identifying usage trends and determining the effectiveness of our promotional campaigns.
as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your state or country of residence; (b) to comply with legal process; © to respond to requests from public and government authorities including public and government authorities outside your state or country of residence; (d) to enforce our agreements and property rights; (e) to protect our operations and systems; (f) to protect the rights, privacy, safety or property of ourselves and others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
We do not sell or disclose any Personal Information to third parties for marketing purposes.
We may disclose Personal Information:
to our third party service providers who provide services such as website hosting, data center services, payment processing, infrastructure provision, IT services, customer service, email delivery services, and other similar services. We require that they use Personal Information only to provide services to us.
to third parties sponsors of sweepstakes, contests and similar promotions in which you have opted to participate.
by you, and blogs, forums and other services to which you are able to post information and materials, if any. Please note that any information you post or disclose through these services will become public information, and may be available to visitors to the Site and to the general public. We urge you to be very careful when deciding to disclose your Personal Information, or any other information, on the Site.
to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including in connection with any bankruptcy or similar proceedings).
as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your state or country of residence; (b) to comply with legal process; © to respond to requests from public and government authorities including public and government authorities outside your state or country of residence; (d) to enforce our agreements and property rights; (e) to protect our operations and systems; (f) to protect the rights, privacy, safety or
property of ourselves and others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
How Do We Use and Disclose Non-Personal Information?
Because Non-Personal Information does not personally identify an individual, we may use and disclose Non-Personal Information for any purpose. In some instances, we may combine Non-Personal Information with Personal Information (such as combining an individual’s name with his or her geographic location). If we combine any Non-Personal Information with Personal Information, the combined information will be treated by us as Personal Information for so long as it is combined.
Your “IP Address” is a number that is automatically assigned to the computer that you are using by your Internet Service Provider (ISP).
How Do We Collect, Use and Disclose IP Addresses?
An IP Address is identified and logged automatically in our server log files whenever a user visits the Site, along with the time of the visit and the page(s) that were visited. Collecting IP Addresses is standard practice on the Internet and is done automatically by many web sites.
We use IP Addresses for purposes such as calculating Site usage levels, helping diagnose server problems, and administering the Site. We may also use and disclose IP Addresses for all the purposes for which we use and disclose Personal Information. Please note that we treat IP Addresses, server log files and related information as Non-Personal Information, except where we are required to do otherwise under applicable law.
Applications Submitted for analysis
Applications submitted to the Services, such as Dexter, by the End User for purposes of performing application analysis or other Services remain the ownership of the respective intellectual property owner and licensed by the respective licensee. We assert no ownership or license claims over these works and the End User accepts all responsibility for using our Services in conjunction with their or third-party works. As part of the Services performed, we may collect information about the application including name, binary information, analysis report, and statistics, as well as when and by whom it was submitted. We reserve the right to use non-personal information in aggregated form, such as trend reports, for private and public distribution, support of our Services, support of End Users, and within our research.
Information transmitted through our servers
If the Customer who has purchased the Services, at its option and discretion, activates the “network inspection” feature of the Services, the data, messages, files and content which are transmitted to or from a User Device (“Transmitted Content”) enrolled for such Services will be monitored and managed by the Services and will be processed through our servers. We do not cache, store or otherwise save any Transmitted Content, or data mine any information contained within the Transmitted Content, but we do process the Transmitted Content through our servers as part of such network inspection feature.
Accessing and changing your personal information
In your request, please make clear what information you would like to have changed, whether you would like to have your Personal Information suppressed from our database or otherwise let us know what limitations you would like to put on our use of your Personal Information. We will try to comply with your request as soon as reasonably practicable. Please note that in order to comply with certain requests to limit use of your Personal Information we may need to terminate your Services with us, and you agree that we will not be liable to you for such termination or for any refunds of prepaid fees paid for such Services. You understand that it may not be technologically possible to remove from our systems every record of your Personal Information. The need to back up our systems to protect information from inadvertent loss means a copy of your Personal Information may exist in a non-erasable form that will be difficult or impossible for us to locate or remove.
Third Party Sites
We use industry-wide technical measures to protect Personal Information under our control from unauthorized access or use. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us in accordance with the “Contacting Us” section below.
Use of site by minors
The Site is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Site. We do not knowingly collect Personal Information from anyone under the age of thirteen (13).
Your Personal Information may be stored and processed in any country where we have facilities, and by using our Site and/or Services you consent to the transfer of information to countries outside of your state or country of residence, including the United States, which may provide for different data protection rules than in your state or country.
we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., information related to racial or ethnic origin, political opinions, religion or other beliefs, health, sexual orientation, criminal background or membership in past organizations, including trade union memberships) on or through the Site or otherwise to us.
IBG Mobile, Inc.
C/O: Privacy Officer
333 w. trade st unit 100
Charlotte, NC 28202
Please note that email communications are not always secure; so please do not include payment information (e.g., credit card information) or sensitive information in your emails to us.